Care & FAQs
How should I wash my hat?
We suggest that you hand wash your hats in cold water with a gentle detergent, re-form and air-dry.
Masks can be washed in a machine on the gentle cycle and air-dried.
How can I exchange or return something?
You can read more about shipping and exchanges HERE.
Do you have gift cards?
Yes! You can purchase a gift card HERE.
What is your warranty policy?
We stand behind our work. If you have a problem with our product, send an email to firstname.lastname@example.org.
Do your hats offer good sun protection?
Most of our brimmed hats use fabric and brims tested to have a UPF (UV Protection Factor) of 50+ which is the top sun protection rating given. More information about UPF is provided on applicable hats.
Will your hats fit me?
Our hats are sized to fit a wide variety of people. You can check on your particular size HERE.
I have a retail store, how can I carry Flipside Hats?
If you’re a retailer and would like to apply to join our wholesale program, you can do so at our wholesale website HERE.
Does Flipside donate to charitable causes?
Yes! Flipside contributes regularly to non-profit organizations in Oregon and Washington. If you have a cause that you think is a great fit for our values, you can apply HERE.